ADX Dialer
Upload the list.
It does the dialing.
$79 per seat per month. 2,000 minutes included. No contract.
What it does
Nobody sits listening to a ring tone
You upload a spreadsheet. ADX dials it. When someone answers, they're connected to an available agent — and the next call is already queued.
Predictive and power dialing
Pacing tuned to your floor size and answer rate
Answering machine detection
Stop burning agent minutes on voicemail
Local caller ID presentation
Dial from a number that matches the area code
Call recording and monitoring
Listen live, whisper coach, barge in
Real-time dashboards
Connect rate, talk time, disposition, agent by agent
Built-in DNC and suppression
Federal, state, litigator and internal lists enforced at dial time, not after
Alara PRO integration
Every disposition lands in the CRM automatically
Works from anywhere
Browser-based. No hardware, no install.
Pricing
What a seat costs, and what everyone else charges
| Product | Alara | Market rate | Terms |
|---|---|---|---|
| ADX seat | $79 / seat / mo | $90–$299 | 2,000 min included · overage $0.012/min |
| ADX Managed Desk | +$199 / mo | Nobody offers this | A human runs your dialer |
| Setup | $0 | — | No contract |
For comparison: CallTools $102–$120 · ReadyMode $100–$120 · Convoso ~$90 plus $0.01–$0.04/min · Five9 $119–$299 on a 36-month contract.
The differentiator
The Managed Desk is the part nobody else offers
For $199/month, a real person on our team runs your dialer
Sets and tunes your pacing ratio as your answer rate changes. Uploads and segments your lists. Builds and adjusts your campaigns. Monitors drop rate and keeps you inside compliance thresholds. Rotates caller ID and watches for number reputation problems. Sends you a weekly report with what changed and why.
Every other dialer hands you a control panel and a knowledge base. Most agents never touch the pacing setting again after week one, and leave 30% of their connect rate on the table. This fixes that.
Every other dialer hands you a control panel and a knowledge base. Most agents never touch the pacing setting again after week one, and leave 30% of their connect rate on the table. This fixes that.