Alara Benefits

Accessibility

Last updated 2 September 2026

We want every licensed agent to be able to use this platform, including agents who use a screen reader, navigate by keyboard, or need larger text. This page says what we have done, what we know is still missing, and how to tell us when something blocks you.

Our target

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. That is a target we work toward continuously, not a certification we claim to hold.

What is built in

  • Text and background colours are checked against WCAG contrast ratios, including the button styles, which are fixed pairings rather than free choices.
  • Status is never carried by colour alone — every status indicator on the platform has a text label as well as a colour.
  • The interface is built from semantic HTML, so headings, lists, tables and form labels are exposed to assistive technology.
  • Interactive controls show a visible focus outline when reached by keyboard.
  • Form fields have associated labels, and errors are announced rather than shown only as colour.
  • Text sizes scale with the viewport and with browser zoom; layouts reflow rather than clipping.
  • Wide tables scroll horizontally inside their own container instead of shrinking to unreadable.

What we know is not there yet

Stating this honestly is more useful than a blanket claim of conformance. As of the date above we are aware that:

  • Some data-heavy screens in the admin and marketplace areas have not been fully tested with a screen reader.
  • A small number of decorative and status icons still need reviewing for correct labelling.
  • Third-party components we embed — payment and analytics — are not fully under our control, and their accessibility is the vendor’s.

These are being worked through. This list is updated as items are fixed and as new gaps are found.

Tell us about a barrier

If any part of this site stops you from doing something, tell us and we will fix it and give you another way to complete the task in the meantime. Include the page address and what happened.

We aim to respond within five business days. If you need information from this site in a different format — large print, plain text, or read to you over the phone — ask and we will provide it at no charge.

Contact us about this policy

Alara Benefits
Email: info@alarabenefits.com
Phone: (800) 251-4928